Showing posts with label agent. Show all posts
Showing posts with label agent. Show all posts

Tuesday, February 19, 2019

WINDSTREAM PROBLEMS

YOUR BUSINESS MAY REQUIRE REPLACEMENT SERVICES  

For information on all voice, VoIP, and UCaaS solutions, call NEW BREED today   

For information on all voice, VoIP, and UCaaS solutions, call us today    877 921 4807

Allison McNeely and Tiffany Kary
 
The fate of Windstream Holdings Inc. was cast into doubt after a court ruled that the rural phone company defaulted on its bonds in 2015 by spinning off Uniti Group Inc. Windstream shares fell as much as 43 percent in extended trading.

The ruling on Friday in Manhattan federal court is a victory for New York hedge fund Aurelius Capital Management LP, which contends that the deal unfairly stripped bondholders of assets that back up their investment. Windstream, which serves about 1.4 million consumers and small businesses in 18 states, has warned that a defeat could force it to seek bankruptcy protection or liquidation.

Actions by the company’s Windstream Services unit breached covenants of bonds it issued, and Aurelius is entitled to a $310 million judgment, Judge Jesse Furman said in the decision. Little Rock, Arkansas-based Windstream said in a statement that it was pursuing options including an appeal.
“We are disappointed in, and frankly surprised by, the ruling and will be taking immediate steps to pursue all available options, including post-trial motions and an appeal,” Tony Thomas, Windstream’s president and chief executive officer, said in the statement.

Representatives for Uniti and Aurelius didn’t respond to messages seeking comment. Uniti’s shares also fell more than 20 percent in late trading.

Surprise Verdict
With the company looking to appeal “any consequences are unlikely to happen in the very near term,” said Matthew Dolgin, an analyst who follows Windstream for Morningstar Inc. “If the verdict was upheld throughout all potential appeals, we think there is a reasonable probability that Windstream would be forced into bankruptcy.” Customers probably won’t notice major effects, with the company more likely to reorganize than liquidate, Dolgin said.

Furman also dismissed Windstream’s counterclaims against Aurelius, saying that the company’s “financial maneuvers — and many of its arguments here — are too cute by half.”
Investors had been waiting for a verdict for months following a trial that ended in July, with repeated assurances from management that Windstream was confident it would get a favorable verdict. “We clearly look forward to getting that, so we can get on to refinancing the balance sheet,” Chief Financial Officer Robert Gunderman said at a Dec. 5 investor conference.

Tenacious Opponent
Aurelius, led by Mark Brodsky and known as one of the most tenacious distressed-debt investors, has been pressing for immediate repayment on Windstream bonds it holds. The fund stands to profit on any notes it bought at a discount, and possibly derivatives known as credit-default swaps that pay off if a company fails to honor its debts.

That could happen because the default ruling may entitle holders of other Windstream bonds and loans to demand immediate repayment, too, a scenario that could leave the company insolvent.
The case began in 2017, when Aurelius alleged a default on Windstream’s 6.375 percent senior notes due 2023. The hedge fund held more than 25 percent of the notes affected, with more than $310 million estimated at stake in principal and interest.

At the core of the dispute is how Windstream handled the transfer to Uniti of assets including miles of copper wire and fiber optic cables. Aurelius and the trustee, U.S. Bank National Association, say the deal constituted a sale and leaseback transaction, which was prohibited by the indenture on the notes.

Aurelius will confer with the other parties involved and draft a proposed judgment by Feb. 25, according to the ruling.
The case is U.S. Bank v. Windstream Services, 17-cv-07857, U.S. District Court, Southern District of New York (Manhattan).

(Adds Windstream statement starting in the third paragraph.)
--With assistance from Josh Saul and Olga Kharif.
To contact the reporters on this story: Allison McNeely in New York at amcneely@bloomberg.net;Tiffany Kary in New York at tkary@bloomberg.net
To contact the editors responsible for this story: Rick Green at rgreen18@bloomberg.net;Shannon D. Harrington at sharrington6@bloomberg.net
For more articles like this, please visit us at bloomberg.com
©2019 Bloomberg L.P.

Friday, April 27, 2018

RESOURCES TO PROPEL BUSINESS TO THE NEXT LEVEL


RESOURCES TO PROPEL BUSINESS TO THE NEXT LEVEL

Our technical expertise, vendor partnerships and operations team give our customers best in class support.

A single partnership to handle order processing and post-sales support to achieve the best user experience. We’re the powerhouse behind you to source, install and provision best of breed technologies that help you grow.

Our partnerships allow for the largest and best pre and post sales operations available to you at no additional cost. We take care of everything while you focus on growth.

WE'VE GOT YOUR BACK   CALL (877) 921-4807 TODAY


OUR PROCESS
Enjoy new services, reallocate resources to underserved needs, build on efficiencies and save money.

• Discuss business strategy, operational dependencies, success indicators and desired outcomes

• O• Engage Solution Engineers to determine best-suited services and assist with project scoping and solution design

• Assess carrier options and pricing with dedicated telco and cable teams

• Negotiate pricing and/or requests specialized pricing

• Contract creation and order submission

• Order tracking and follow ups

• Project management (software and dedicated resource)

• Oversee milestones

• Handle order escalations

• Manage provisioning

• Risk mitigation

• Ensure install is timely, accurate and fulfills on promises

• Post install supportutline business needs and concerns (capex, productivity, overhead, resources, etc.)

WE'VE GOT YOUR BACK   CALL (877) 921 4807 TODAY

Tuesday, February 27, 2018

STATE OF YOUR COMPANY'S CYBER SECURITY - QUESTIONS

STATE OF CYBER SECURITY:
QUESTIONS COMPANIES NEED TO ASK:



50% of SMBs have been breached over the past 12 months and, on average, companies have spent $879,582.”

• How many full-time employees are at your business?

• Are your employees, including executives, trained on cyber security?

• How many remote users do you have and what are the security measures in place for them?

• What specific security measures are in place before employees can access your IT infrastructure?

• What pieces of technology or what services do most of the heavy lifting for your company when it comes to security?

> Who manages that? Why?

• What types of threats is your network currently facing?

• When was the last time you were audited?

> What was the result of your last audit (if applicable)?

• When was the last time you completed a security assessment?

• Do you have an incident response plan?

> If yes: Tell me how you created that to be specific to your end users, your industry, and your customers. If no: Why not?

• Do you have any specific concerns, such as changing IT security and compliance regulations? If so, which ones?

• What regulatory requirements or compliance standards is your organization subject to?
> Does your network meet those standards, if not, tell me more about where it is lacking?

• Have you experienced any public or known business challenges, such as a data security breach or major outage?

• Do you have a disaster recovery (DR) or business continuity (BC) strategy in place?

• What is the state of your company’s current cybersecurity strategy and plan?

• What is the process for selecting the security solution or tool to address your cybersecurity challenges?

• With data breaches consistently on the rise, do you feel comfortable that any confidential data that resides on your infrastructure is completely secure?

• What should I know about your company’s environment when it comes to security that we have not already discussed?

CALL NEW BREED TODAY AT 877 921 4807 FOR HELP

Wednesday, January 24, 2018

CYBER CRIME

Speaking at the IBM Security Summit in New York City last year, IBM's chairman, CEO and President Ginni Rometty said, “We believe that data is the phenomenon of our time. It is the world’s new natural resource. It is the new basis of competitive advantage, and it is transforming every profession and industry. If all of this is true – even inevitable – then cyber crime, by definition, is the greatest threat to every profession, every industry, every company in the world.”



According to Gartner, worldwide, organizations spent $81.6 Billion in 2016 on information security, an increase of 7.9 percent from 2015
Worldwide spending on cybersecurity is predicted to top $1 trillion for the five-year period from 2017 to 2021, - Cybersecurity Market Report, Cybersecurity Ventures.
“Nearly three in five Californians were victims of a data breach in 2015 alone.” - California Data Breach Report 2012-2015
“30% of phishing emails are opened. And about 12% of targets go on to click the link or attachment.” – 2016 Data Breach Investigations Report from Verizon
“80% of analyzed breaches had a financial motive.” 2016 Data Breach Investigations Report from Verizon

Friday, December 1, 2017

Verizon will launch 5G home internet access in 2018

Unfortunately, only in a few areas



FROM: www.endgadget.com

"Verizon's 5G wireless will soon become a practical reality... if not quite the way you might expect. Big Red has announced that it's launching residential 5G broadband (that is, fixed-in-place wireless) in three to five markets starting in the second half of 2018. Most details aren't nailed down at this point, but the rollout will begin in Sacramento, California.

It's no shock as to why Verizon is showing its cards so early. The carrier is in fierce competition with fellow incumbent AT&T, which has also been trialing 5G and hopes to deploy it nationwide by the end of 2018. Verizon wants you to know it's keeping pace and will have a real, publicly available 5G service ready to go within a matter of months.

No, this isn't the cellphone access you might be looking for, it's still an important milestone. It's not just that 5G is extremely fast, promising hundreds of megabits per second -- it's that its latency is low enough to improve very time-sensitive tasks like action gaming and multi-user VR. How well it works in real-world commercial service is yet to be determined, but home 5G may be the first fixed wireless that's about as responsive as a good landline connection."

Monday, June 1, 2015

Why more businesses are choosing independent agents instead of direct representatives to acquire telecommunications services

NEW BREED TELECOM
……telecom made easy

Why more businesses are choosing independent agents instead of direct representatives to acquire telecommunications services

Mergers and Acquisitions - Sales is a high turnover profession. Mergers and acquisitions make it highly unlikely that your original direct sales rep will still be there to assist you within a year. By using an Independent Telecom Agent, you can be sure that, regardless of continued merger activity or bankruptcies, your Agent will not be laid off or fired and will continue to have the same contact phone number and email address. They will continue to supply all of the options you need.

Single Point of Contact Single Point of Contact – SAVE TIME. Whether your Independent Telecom Agent recommends a single carrier solution or a multi-carrier solution, you still have a single point of contact to deal with who knows your account best. The number of appointments with different carriers you have to schedule could easily reach up to a dozen before an educated decision is made for your telecom solutions. A qualified Independent Telecom Agent can evaluate your company’s needs in a single meeting.

Person who understands your company Your Independent Telecom Agent acts as an assistant buyer once he/she understands your business needs and preferences.

 You get to hear the truth! When you use an experienced Independent Telecom Agent, you tap into the wealth of knowledge and experience of someone who has been in the field for many years, working with multiple carriers.  Your agent can tell you how the carriers really perform - who has the most reliable network - which has billing problems - who is going bankrupt and who can make the desired install date? Why would you want to repeat that process every couple of years?

Unbiased opinion of multiple carriers and their product lines    Since most carriers have gone to term agreements, it's key to get set up with a carrier that can move with your needs. Do they have MPLS? Do they do SIP trunking? Can they offer an IP-VPN solution for your remote sites? Your Independent Telecom Agent knows the carriers' products and limitations, and can put you in the right solution.

Agents are invested in your success long term. Independent Telecom Agents are commission only, and residual based, earning a small percentage of the monthly bill. There is no motivation for a direct representative to speak to you again after you sign. You are directed to deal with the carriers call center. However Independent Telecom Agent’s goal is to build a book of business of satisfied customers with minimal issues. They have EVERY motivation to assist you in solving any service issues that you may ever have. A good Independent Telecom Agent becomes part of your team, allowing you to take care of your business.

They don't have a quota. It is very common for Independent Telecom Agents to uncover up to 10-20% of pure fluff on your bill during the auditing process. Direct representatives have a quota to make and will often sell you what is good for them, not what is good for you. Top Independent Telecom Agents, almost without exception; do not carry quotas and tend to be “solutions oriented” rather than to be motivated only by quotas.

Extra Incentives and Promotions.  Independent Telecom Agents are typically more knowledgeable, better trained, and set proper expectations with the clients. Agent channels often have promotions or incentives for the customer that the direct agent hasn’t been given. If the direct representatives have promotions available, they are often compensated extra if they do not use them. Their clients tend to remain clients longer, and it is more cost effective for the carriers to deal with Agents.

Same Standard Pricing is used in the Agent Channel and the direct channel. For large projects, special pricing is available to both Agent and direct channels at the same amounts. It's an incredible model that helps the customer and agent win, and insures all clients are treated equally.

Next Generation Technology Independent Telecom Agents will typically be better versed in MPLS, IP-VPN, VOIP, hosted solutions, call center applications, and SIP technologies since they need to understand multiple carriers' offerings and have attended their trainings. Direct representatives may not have the overall understanding of all that is coming with new technology.

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