NEW VENDOR: Cogeco Peer 1

NEW VENDOR: Cogeco Peer 1

Who is Cogeco Peer 1?

• Global provider of essential business-to business products and services, including colocation, network connectivity, managed hosting, cloud services and managed services.

• Canadian company with global reach – 16 data centers, extensive FastFiber® Network, more than 50 points-of-presence in North America and Europe and customer operations in 83 countries

• trusted partner to businesses small, medium and large, providing the ability to access, move, manage and store mission-critical data worldwide, backed by superior customer support

What is their super power?

• genuine choice and flexibility

• international reach

• deep technical expertise

• unshakeable human support

In Cogeco Peer 1 own words:

At Cogeco Peer 1, we enable businesses to unlock their potential. How do we do it? By helping customers design, build and manage hybrid IT solutions optimized for their business. Enabling them to focus on what matters most: powering transformation, driving growth and delivering exceptional experiences to their customers.

https://www.cogecopeer1.com/

RESOURCES TO PROPEL BUSINESS TO THE NEXT LEVEL

RESOURCES TO PROPEL BUSINESS TO THE NEXT LEVEL

Our technical expertise, vendor partnerships and operations team give our customers best in class support.

A single partnership to handle order processing and post-sales support to achieve the best user experience. We’re the powerhouse behind you to source, install and provision best of breed technologies that help you grow.

Our partnerships allow for the largest and best pre and post sales operations available to you at no additional cost. We take care of everything while you focus on growth.

WE'VE GOT YOUR BACK   CALL (877) 921-4807 TODAY

OUR PROCESS
Enjoy new services, reallocate resources to underserved needs, build on efficiencies and save money.

• Discuss business strategy, operational dependencies, success indicators and desired outcomes

• O• Engage Solution Engineers to determine best-suited services and assist with project scoping and solution design

• Assess carrier options and pricing with dedicated telco and cable teams

• Negotiate pricing and/or requests specialized pricing

• Contract creation and order submission

• Order tracking and follow ups

• Project management (software and dedicated resource)

• Oversee milestones

• Handle order escalations

• Manage provisioning

• Risk mitigation

• Ensure install is timely, accurate and fulfills on promises

• Post install supportutline business needs and concerns (capex, productivity, overhead, resources, etc.)

WE'VE GOT YOUR BACK   CALL (877) 921 4807 TODAY

STATE OF YOUR COMPANY'S CYBER SECURITY - QUESTIONS

STATE OF CYBER SECURITY:
QUESTIONS COMPANIES NEED TO ASK:

50% of SMBs have been breached over the past 12 months and, on average, companies have spent $879,582.”

• How many full-time employees are at your business?

• Are your employees, including executives, trained on cyber security?

• How many remote users do you have and what are the security measures in place for them?

• What specific security measures are in place before employees can access your IT infrastructure?

• What pieces of technology or what services do most of the heavy lifting for your company when it comes to security?

> Who manages that? Why?

• What types of threats is your network currently facing?

• When was the last time you were audited?

> What was the result of your last audit (if applicable)?

• When was the last time you completed a security assessment?

• Do you have an incident response plan?

> If yes: Tell me how you created that to be specific to your end users, your industry, and your customers. If no: Why not?

• Do you have any specific concerns, such as changing IT security and compliance regulations? If so, which ones?

• What regulatory requirements or compliance standards is your organization subject to?
> Does your network meet those standards, if not, tell me more about where it is lacking?

• Have you experienced any public or known business challenges, such as a data security breach or major outage?

• Do you have a disaster recovery (DR) or business continuity (BC) strategy in place?

• What is the state of your company’s current cybersecurity strategy and plan?

• What is the process for selecting the security solution or tool to address your cybersecurity challenges?

• With data breaches consistently on the rise, do you feel comfortable that any confidential data that resides on your infrastructure is completely secure?

• What should I know about your company’s environment when it comes to security that we have not already discussed?

CALL NEW BREED TODAY AT 877 921 4807 FOR HELP

CYBER CRIME

Speaking at the IBM Security Summit in New York City last year, IBM's chairman, CEO and President Ginni Rometty said, “We believe that data is the phenomenon of our time. It is the world’s new natural resource. It is the new basis of competitive advantage, and it is transforming every profession and industry. If all of this is true – even inevitable – then cyber crime, by definition, is the greatest threat to every profession, every industry, every company in the world.”

According to Gartner, worldwide, organizations spent $81.6 Billion in 2016 on information security, an increase of 7.9 percent from 2015
Worldwide spending on cybersecurity is predicted to top $1 trillion for the five-year period from 2017 to 2021, - Cybersecurity Market Report, Cybersecurity Ventures.
“Nearly three in five Californians were victims of a data breach in 2015 alone.” - California Data Breach Report 2012-2015
“30% of phishing emails are opened. And about 12% of targets go on to click the link or attachment.” – 2016 Data Breach Investigations Report from Verizon
“80% of analyzed breaches had a financial motive.” 2016 Data Breach Investigations Report from Verizon

Verizon will launch 5G home internet access in 2018

Unfortunately, only in a few areas

FROM: www.endgadget.com

"Verizon's 5G wireless will soon become a practical reality... if not quite the way you might expect. Big Red has announced that it's launching residential 5G broadband (that is, fixed-in-place wireless) in three to five markets starting in the second half of 2018. Most details aren't nailed down at this point, but the rollout will begin in Sacramento, California.

It's no shock as to why Verizon is showing its cards so early. The carrier is in fierce competition with fellow incumbent AT&T, which has also been trialing 5G and hopes to deploy it nationwide by the end of 2018. Verizon wants you to know it's keeping pace and will have a real, publicly available 5G service ready to go within a matter of months.

No, this isn't the cellphone access you might be looking for, it's still an important milestone. It's not just that 5G is extremely fast, promising hundreds of megabits per second -- it's that its latency is low enough to improve very time-sensitive tasks like action gaming and multi-user VR. How well it works in real-world commercial service is yet to be determined, but home 5G may be the first fixed wireless that's about as responsive as a good landline connection."

Why more businesses are choosing independent agents instead of direct representatives to acquire telecommunications services

NEW BREED TELECOM

……telecom made easy

Why more businesses are choosing independent agents instead of direct representatives to acquire telecommunications services

Mergers and Acquisitions - Sales is a high turnover profession. Mergers and acquisitions make it highly unlikely that your original direct sales rep will still be there to assist you within a year. By using an Independent Telecom Agent, you can be sure that, regardless of continued merger activity or bankruptcies, your Agent will not be laid off or fired and will continue to have the same contact phone number and email address. They will continue to supply all of the options you need.

Single Point of Contact Single Point of Contact – SAVE TIME. Whether your Independent Telecom Agent recommends a single carrier solution or a multi-carrier solution, you still have a single point of contact to deal with who knows your account best. The number of appointments with different carriers you have to schedule could easily reach up to a dozen before an educated decision is made for your telecom solutions. A qualified Independent Telecom Agent can evaluate your company’s needs in a single meeting.

Person who understands your company Your Independent Telecom Agent acts as an assistant buyer once he/she understands your business needs and preferences.

 You get to hear the truth! When you use an experienced Independent Telecom Agent, you tap into the wealth of knowledge and experience of someone who has been in the field for many years, working with multiple carriers.  Your agent can tell you how the carriers really perform - who has the most reliable network - which has billing problems - who is going bankrupt and who can make the desired install date? Why would you want to repeat that process every couple of years?

Unbiased opinion of multiple carriers and their product lines    Since most carriers have gone to term agreements, it's key to get set up with a carrier that can move with your needs. Do they have MPLS? Do they do SIP trunking? Can they offer an IP-VPN solution for your remote sites? Your Independent Telecom Agent knows the carriers' products and limitations, and can put you in the right solution.

Agents are invested in your success long term. Independent Telecom Agents are commission only, and residual based, earning a small percentage of the monthly bill. There is no motivation for a direct representative to speak to you again after you sign. You are directed to deal with the carriers call center. However Independent Telecom Agent’s goal is to build a book of business of satisfied customers with minimal issues. They have EVERY motivation to assist you in solving any service issues that you may ever have. A good Independent Telecom Agent becomes part of your team, allowing you to take care of your business.

They don't have a quota. It is very common for Independent Telecom Agents to uncover up to 10-20% of pure fluff on your bill during the auditing process. Direct representatives have a quota to make and will often sell you what is good for them, not what is good for you. Top Independent Telecom Agents, almost without exception; do not carry quotas and tend to be “solutions oriented” rather than to be motivated only by quotas.

Extra Incentives and Promotions.  Independent Telecom Agents are typically more knowledgeable, better trained, and set proper expectations with the clients. Agent channels often have promotions or incentives for the customer that the direct agent hasn’t been given. If the direct representatives have promotions available, they are often compensated extra if they do not use them. Their clients tend to remain clients longer, and it is more cost effective for the carriers to deal with Agents.

Same Standard Pricing is used in the Agent Channel and the direct channel. For large projects, special pricing is available to both Agent and direct channels at the same amounts. It's an incredible model that helps the customer and agent win, and insures all clients are treated equally.

Next Generation Technology Independent Telecom Agents will typically be better versed in MPLS, IP-VPN, VOIP, hosted solutions, call center applications, and SIP technologies since they need to understand multiple carriers' offerings and have attended their trainings. Direct representatives may not have the overall understanding of all that is coming with new technology.

Content copyright 2009. New Breed Telecom. All rights reserved.